Panera Bread
Posted by Dave on April 30, 2006
April 25, 2006
Thank you for contacting Panera Bread. We take the allergen issue very
seriously. We have broadened our disclosure with regard to allergens by
posting signs requesting that customers ask for a complete list of
ingredients if they suffer from allergens. There should be a sign posted
in both the bakery and cafe areas.
When a customer informs the cafe manager that he or she is allergic to a
particular ingredient it allows us to confirm for the customer whether
or not an item contains the specified ingredient. Additionally, each
cafe has a list of the ingredients contained in each product, which is
available for customer review. Nutrition information and complete
ingredients are also available on our website. Although we take great
care in preparation of each order, as with all food service
organizations, there is still a risk of cross contact between food
ingredients.
If you have further questions, please feel free to contact us. Thank you
for your patronage.
Sincerely,
Sam
Customer Comment Coordinator
